Terms of Service

Last updated: November 3, 2026

Welcome to Livraria Raízes da Fé. These Terms of Service govern the use of our online store and purchases of our Bibles, books, and devotionals.

Our store serves customers in Brazil. These terms must be read together with the information presented at checkout and our applicable store policies. Nothing in these terms restricts mandatory rights under Brazilian consumer protection law.

1. Store Identification

Store name: Livraria Raízes da Fé
Legal name: [Insert legal name]
CPF/CNPJ, as applicable: [Insert registration number]
Business address: [Insert full business address]
Email: livrariaraizes42@gmail.com
WhatsApp: +1 (954) 708-8655

2. Using Our Store

You agree to use our website lawfully and provide accurate information when placing an order or contacting us.

You must not use the website to commit fraud, submit unauthorized payment information, interfere with its operation, or access information belonging to another customer.

Purchases must be made by a person legally able to enter into the transaction or with appropriate legal representation or assistance.

3. Product Information

Please review the product description before purchasing. Books and Bibles may differ by edition, language, translation, publisher, dimensions, binding, cover material, and supplementary content.

Product images support the description. Screen settings may cause minor color differences, but this does not excuse delivery of an item that differs materially from the advertised product.

If you need help choosing an edition or understanding a product’s features, contact us before ordering.

4. Prices and Payment

The applicable currency, product price, available payment methods, shipping charges, and any additional costs will be disclosed before you finalize your purchase.

Installment conditions, when offered, will identify the number of installments, applicable charges, and total amount payable.

Payment must be authorized by the person entitled to use the selected payment method. If a payment cannot be processed, we will inform you so that you can review the information or choose another available method.

5. Orders and Availability

Before submitting your order, review the selected products, quantities, delivery address, and total amount.

We will acknowledge receipt of your order and provide information about its processing. Payment and shipping updates will be communicated through the contact details supplied with your purchase.

If an item becomes unavailable after ordering, we will contact you to resolve the situation in accordance with your legal rights. We will not substitute a different product without your agreement.

6. Offers and Promotions

Promotions apply according to the conditions disclosed with each offer, including any validity period, eligible products, or quantity restrictions.

Changes to prices or promotions apply prospectively and do not alter purchases already concluded.

If an advertised offer cannot be fulfilled, your rights under applicable consumer protection law remain protected.

7. Shipping and Delivery

Available delivery locations, shipping costs, and delivery timeframes will be disclosed before the purchase is completed.

Please provide a complete and accurate delivery address. If you notice an error, contact us promptly so we can assess whether it can be corrected before shipment.

If your order is delayed, lost, damaged, or marked as delivered but has not been received, contact our team. We will investigate and arrange the appropriate solution without transferring our legal responsibilities to the carrier.

8. Cancellations, Returns, and Refunds

Our Return and Refund Policy explains how to request a cancellation, return, exchange, or refund.

For online purchases, you may exercise the statutory right of withdrawal within 7 calendar days of receiving the product, without providing a reason and without return shipping or cancellation charges.

Rights concerning defective, damaged, or incorrect products remain protected independently of this withdrawal period.

9. Customer Accounts and Wish Lists

If account or wish list features are available, you are responsible for keeping your login credentials confidential and maintaining accurate account information.

Contact us if you suspect unauthorized access to your account.

Saving a product to a wish list or adding it to the shopping cart does not reserve stock or guarantee a price. The applicable purchase conditions will be displayed before checkout.

10. Intellectual Property

Website branding, original text, design, and other protected materials belong to Livraria Raízes da Fé or their respective rights holders.

Book covers, publisher names, author names, and related materials remain the property of their respective owners.

You may browse and use the website for personal shopping purposes. Reproduction or commercial exploitation of protected content requires permission from the relevant rights holder, except where permitted by law.

11. Privacy

Personal information submitted through the store will be handled in accordance with our Privacy Policy and applicable Brazilian data protection law.

Information required to process an order may be shared with payment, logistics, and other service providers as described in that policy.

12. External Links

Our website may contain links to third-party services, including Instagram, WhatsApp, and payment providers.

Those services operate under their own terms and privacy policies. Their involvement does not remove our responsibilities concerning purchases made with our store.

13. Website Availability and Responsibility

We take reasonable measures to maintain the website’s availability and security. Maintenance or technical issues may temporarily interrupt access.

Any interruption does not remove our obligations concerning existing orders, payments, customer support, or statutory consumer rights.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

14. Changes to These Terms

We may update these terms to reflect changes to our store or applicable requirements. The latest revision date will appear at the top of this page.

Updates will apply prospectively and will not retroactively reduce rights or change the conditions of purchases already concluded.

15. Applicable Law and Disputes

These terms and purchases made through our store are governed by Brazilian law, including applicable consumer protection legislation.

Please contact us if you experience a problem so that we can seek a resolution. Contacting our team is not a condition for exercising your rights before consumer protection authorities or the courts.

Nothing in these terms requires mandatory arbitration or prevents you from bringing a claim before a court available to you under applicable law.

16. Contact

For questions about these terms or assistance with an order:

Livraria Raízes da Fé
Email: livrariaraizes42@gmail.com
WhatsApp: +1 (954) 708-8655